Privacy

Privacy Policy

How GFO collects, uses, secures and retains personal data.

Operational document. This policy describes processing that actually exists. Independent legal review may still refine it. Currently excluded from search indexing.

Controller

GreenFinOps, 11 rue Delserre, 06390 Contes, France. Contact: contact@greenfinops-agent.com.

What we collect

  • Contact form: name, company, email, phone, message.
  • GFO (website): conversation messages and an anonymous visitor id.
  • GFO ONE: account, preferences, memory, chat history, billed usage.
  • Optional Gmail connector: encrypted OAuth tokens, email metadata (subject, sender, snippet, labels), temporary body text.
  • Payment: Stripe identifiers. GFO does not store card numbers.

Purposes

Answer enquiries, run GFO ONE, execute mail agents under human approval, bill the subscription, secure the service. GFO does not sell personal data and does not operate a mail data lake.

Retention

  • Cookie consent: 12 months.
  • Contact leads: while handling the request, then 24 months maximum.
  • ONE account: until account deletion.
  • Cached Gmail bodies: 24 hours, then automatic purge.
  • Mail metadata: while Gmail stays connected, then deleted on disconnect or account deletion.
  • OAuth tokens: until Gmail / Calendar disconnect or account deletion.
  • Action audit logs: without email bodies, until account deletion.

Gmail and messaging

Gmail connection is optional. Tokens are encrypted server-side (AES-256-GCM). They are never sent to the browser, LLM prompts or logs. A received email is untrusted data: it cannot change policy, authorise a send or invoke a tool. Sending always goes through the action engine and, when required, human approval.

Cookies

Necessary cookies run the site and the ONE session. Analytics and marketing stay optional via the banner or the Cookies page.

Your rights

Access, rectification, deletion, objection, restriction and portability, within applicable law. ONE account deletion: from account settings. Other requests: contact page or contact@greenfinops-agent.com.